Clearwater Residence Hotel Timberlea

Travel Information: COVID‐19 Update

Like many in the hotel industry, the impact of COVID-19 has forced us to make the difficult decision to temporarily suspend operations at the Merit Hotel & Suites and Franklin Suite Hotel.

We know that Public Health, the Government of Canada and everyone around the globe is working very hard to “flatten the curve,” and feel it is our responsibility to do our part. We recognize the inconvenience this may cause; and genuinely appreciate your understanding during this time of global concern.

If you have an existing reservation, please contact 1-866-650-3678 so we may assist you in making alternative arrangements at our sister properties.

We look forward to welcoming you in the future.

The only hotel in the Timberlea area of Fort McMurray

Clearwater Timberlea Residence Hotel is conveniently located in Confederation Heights in the Timberlea area of Fort McMurray and is the closest hotel to the oil sands region.

A new addition to the Clearwater Residence Hotel - Timberlea is the Cortona building, located across the street and offering 57 beautifully designed two-bedroom/two-bathroom suites with full kitchens and modern appliances.

A short distance from downtown Fort McMurray, this condo-inspired hotel is tailored to guests who appreciate the luxury of comfortable, contemporary accommodation, designed specifically for extended stays in Fort McMurray.

Stay 2 and save 15%

With a minimum of two nights you will save 15%.

Book This Package

Check-in and Checkout Times

Check-in will be at the main Clearwater Residence Hotel - Timberlea building. As there is no full‑time front desk at either building, please contact Cheryl MacDonald, our Resident Manager, at 780‑881‑9188 or cmacdonald@clearwatertimberlea.com, to provide your estimated time of arrival.

Hotel check‑in time is posted as 3:00 PM local time. Requests for check-in prior to 3:00 PM can be made, but are subject to availability. Hotel checkout time is 11:00 AM local time.

Early Checkout Fee: An early checkout fee of $35.00 will apply if the guest checks out of the hotel prior to the original date of departure. The guest must notify the hotel prior to check out at 11:00 AM local time or a full nights charge will apply.

Late Checkout Fee: A late checkout fee of $20/hour will apply if the guest checks out of the hotel after 12:00 noon and prior to 3:00 PM local time. Anytime after 3:00 PM local time will result in a full nights charge.

Cancellation Policy

Flexible cancellation may apply. Please speak to a Guest Services Agent directly.