Like many in the hotel industry, the impact of COVID-19 has forced us to make the difficult decision to
temporarily suspend operations at the Merit Hotel & Suites and Franklin Suite Hotel.
We know that Public Health, the Government of Canada and everyone around the globe is working very hard to
“flatten the curve,” and feel it is our responsibility to do our part. We recognize the inconvenience this
may cause; and genuinely appreciate your understanding during this time of global concern.
If you have an existing reservation, please contact 1-866-650-3678 so we may assist you in
making alternative arrangements at our sister properties.
The Fort McMurray Hotel Group is becoming more and more eco-friendly throughout 2019. The following initiatives have been put in place to support our commitment to being environmentally friendly.
All cleaning supplies used by our team members are 100% eco-friendly, and we have made every effort to reduce use of chemicals, water, and waste producing materials wherever possible. Also, we currently provide guests with the opportunity to reuse their linens by simply placing them on their towel bars or if new ones are required, by putting them on the floor.
All "Eco Sciences" amenities are eco-friendly, produced with vegetable and soy-based products, and all containers are 100% biodegradable within 5 yrs.
Currently, all plastics and paper placed in the recycle bins in all of our guestrooms are recycled, as well plastics are pulled from our regular garbage when identified and added to our recycle program. In addition, non-perishable food stuffs left in rooms after guests depart are donated to the Fort McMurray Food Bank, in addition to our monetary donations to the Food Bank collected through the sales of chocolates.
We will continue to minimize the wasted energy used in unoccupied rooms and provide guests with information to reduce their heating consumption in their rooms during their stays. In addition, we will soon be installing new thermostats that will provide guests with greater control of their heating and cooling in their rooms. After the successful test program instituted at the Franklin Suite Hotel and Merit Hotel & Suites, the Verdant program which monitors activity in the rooms through infrared to determine the temperature. Verdant has been successfully installed at the Clearwater Suite Hotel and Radisson Hotel & Suites. We are currently making progress installing these at the Vantage Inn & Suites.
We are continuing to upgrade the light bulbs in guest rooms and common areas to LED light bulbs. These light bulbs contain no mercury, cost less energy to run, and last longer than their incandescent and fluorescent counterparts.